Case Study - Large

Background

Lychgate Market Research, a long-standing ICS customer, faced a daunting office relocation to a new telephone exchange area. They required a fast, efficient upgrade which would eliminate the risk of losing calls.

Approach

We co-ordinated the installation of telephone lines at their new offices, placed redirects on their existing numbers and secured new numbers so they could move speedily and efficiently – all out of office hours.

Result

Lychgate were delighted: no lost calls, complete business continuity and no expensive upgrade away from their legacy system. “Well done, ICS. You rose to the challenge and we enjoyed a transparent and trouble-free telephone system relocation.”