Case Study - Medium

Background

Kitchen Connection of Ascot is one of the UK’s leading designers and suppliers of high end kitchens to the trade. They required an upgraded telephone system with online billing, but knew breaking the contract with their incumbent supplier would attract penalties.

Approach

After working with BT to assume care of the phone lines, our engineers installed a new system on a Saturday to minimise disruption to the business.

Result

Adrian Wing, Managing Partner, commented: “ICS were excellent. A complete system upgrade, new phones, upgraded voicemail facilities and more control over our costs all in the space of a weekend. Excellent work!”

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