Why Choose ICS?

Choosing the right communication system for your business can be a daunting task - it requires expert knowledge about the pros and cons of each and their long-term suitability. We work with some of the world’s leading communication equipment suppliers, distilling the rafts of information on new technologies and pricing systems into a format which is easy to understand. Our role covers more than just being there if things go wrong; we intuitively and continuously meet the needs of our customers.

You’ll save time, money and a great deal of stress by allowing us to manage your long-term communication requirements. For a run-down of the financial and IT benefits you’ll gain, click on the links below.

Top 10 Financial Reasons

1. Low cost of total ownership
   Remember to factor in the cost of running the system after installation. These costs can quickly outweigh any discounts on the original price!
    
2. Flexible purchase options
   It’s often worth considering leasing your equipment rather than purchasing it out outright. Many of our customers have found this to be a financially astute move as it allows them to offset 100% of the lease costs against corporation tax in the first year.
    
3. Low cost call routing
   Not all providers can have an impact on the price of your calls – choosing us will significantly reduce your annual variable costs.
    
4. Online billing and e-alerts
   Online billing gives you greater control of your telephone costs, and e-alerts allow you to monitor misuse and identify fraud – issues which can cost a business dearly.
    
5. Future-proof and scalable systems
   ‘Throw it away and start again’ is an expensive principle to apply to time and resources – yet often unscrupulous suppliers resort to it. We explain the scalability of your system so you know it can grow as your business does.
    
6. Low cost upgrade paths
   How much will it cost to take on a new building, add further extensions, change handsets or add new lines? We make sure you’re getting the best deal in the medium to longer term.
    
7. A dedicated account manager
   With ICS you’re assigned a contact whose job it is to ensure that your system is the best for your developing needs and you’re completely satisfied with it. Your account manager will also keep you abreast of industry changes which could benefit your company.
    
8. Monthly incentives
   It’s not just new customers who get the best deals with ICS – existing customers benefit from monthly incentives for a great value investment.
    
9. A powerful track record
   We offer the experience, knowledge and attention to detail only long-running, successful companies can, and we have a proven track record in looking after our customers year in, year out.
    
10. A provider that fulfils all of the above
    ICS can help satisfy all these requirements. Contact us today and we’ll show you how to get the best telecommunication system for your organisation.

Top 10 IT Reasons

1. Top-of-the-range, branded equipment
   We work with world-leading communication system providers so you get maximum functionality.
    
2. Systems with full product documentation
   We supply the manufacturer’s manuals so you get the most from your system and all its features.
    
3. Easy-to-operate systems
   ICS supplies systems which are straightforward to manage – often through a simple GUI interface giving you maximum control.
    
4. Free software upgrades
   ICS offers free upgrades and conducts them in such a way as to cause minimum disruption to the end user.
    
5. The freedom to choose an open architecture
   Suitable for those who wish to customise, upgrade and optimise their telephone systems, this gives you the freedom to innovate.
    
6. Systems which are robust, resilient and road-tested
   Our systems are chosen for their reliability and performance.
    
7. A dedicated account manager
   With ICS you’re assigned a contact whose job it is to ensure that your system is the best for your developing needs and you’re completely satisfied with it. Your account manager will also keep you abreast of industry changes which could benefit your company.
    
8. Comprehensive, expert technical support
   All our support engineers are fully-trained, experienced operatives who have a comprehensive understanding of the systems they install. Your support queries will be resolved efficiently and effectively every time.
    
9. Administrator and End User training
   ICS offers full training on all our systems so you can get the most from your system – both for the administrator and for the end-user, so minor problems can be easily and efficiently solved.
    
10. A provider that fulfils all of the above
    ICS can help satisfy all these requirements. Contact us today and we’ll show you how to get the best telecommunication system for your organisation.