Communications Solutions for Healthcare
Tailored and integrated phone systems for medical practices and surgeries
With communications performing an ever more critical function in the modern medical practice, it’s vital that the systems you employ offer the flexibility, reliability and comprehensive capability you simply can’t do without.
So at iCS, we make sure achieving those goals becomes a matter of course –with a solution that’s precisely tailored to your real requirements, with instant access to all the information essential to your everyday work and a high-technology tool with a range of proven benefits for you, your staff and your patients alike.
We can start with a detailed assessment of the system you currently have in place, accurately identifying what it can and cannot do, giving you objective advice on whether enhancement, extension or replacement is the optimum option for your particular needs, both now and in the future.
We’ve already done this for numerous medical practices across the country, clearly demonstrating what Medic-Call systems can add to the healthcare environment and why Splicecom’s market leading equipment and software is the natural first choice throughout NHS services in the UK.
Allied to all that is our own specialist experience of design, supply and installation, with end-to-end expertise covering every aspect of the process and a long-term working partnership providing unrivalled service and support at every level.
In short, a system that can give your communications a brand new lease of life, with technology you can trust to deliver cost benefits and operational advantages right from day one.
Key Features of Medic-Call
Medic-Call Unified Device Support
Desk phones, smartphones, softphones, Wireless phones
Medic-Call System Integration
EMIS, SystmOne, INPS Vision
Call reporting, Call recording, Live wallboard/dashboard
Medic-Call Admin Portal
Browser based system admin tool
Single or multi-level auto attendant
In Queue Announcements
Simple announcement, Position in queue, Callback
Flexible Call Distribution
Unlimited call flows, unlimited groups, time of day routing, multi-site inter/over flow
Quick Message Activation
Service availability notifications
Medic-Call Cloud Call Service
Shared services across multiple surgeries
Medic-Call Cloud Disaster Recovery
Simple emergency activation for DR
Still take calls when you’re out of the surgery
Allow staff to work from any location
Voice Conference Bridge
Brings diverse teams together
Traditional Phone Features
15 years telephony experience in the UK
Single Surgery Deployment
A phone system physically based in your surgery or remotely based in the cloud
Multiple Surgery Deployment
A single on-site phone system or via the cloud. Works across all surgeries, each surgery can operate independently