0800 9 77 88 99
Business phone lines

Lines & Calls

Phone Lines and Call Packages

As a wholesale line provider and one of only 30 authorised resellers of BT’s direct services, we offer you the best choice of lines and call packages. There are a variety of phone lines available to you, each with different qualities for different types and sizes of organisations.

We provide the entire suite of lines, including analogue single lines, ISDN2 & ISDN30 and SIP trunks – all at market-leading, competitive prices and backed up with a first-class customer care team.

Our services range from standard line and call packages to comprehensive inbound call services, including non-geographic numbers, out-of-area numbers and revenue share opportunities.

Crucially, we are able to minimise disruption to your organisation in the event of a fault. This is because we have direct access to BT provisioning and fault management systems, so we can address issues very quickly.

Benefits of using iCS

The benefit of having your phone lines and calls with iCS include:

  • Fraud detection
  • Per second billing
  • Extension billing
  • Flexible contract terms
  • One bill for: Lines, Calls, Mobiles, Phones, Internet, Maintenance and Support.
  • Bespoke business phone plans
  • SIP trunks
  • IP assured
  • IP services

Get in touch

View our Lines and Calls package information sheet
View

Here’s what our customers have to say…

"iCS Communications are always prompt in reacting to any questions we have. The key people at iCS Communications really understand our business and the challenges we face."

John Routledge, Head of Facilities at J A Kemp

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"iCS Communications are always prompt in reacting to any questions we have. The key people at iCS Communications really understand our business and the challenges we face."

John Routledge, Head of Facilities at J A Kemp

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"They were efficient and reliable throughout – A winning combination. I couldn’t be happier with the service from iCS."

Alex Van Oortmerssen, Managing Director at SmartCare.

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"iCS Communications is very helpful and ‘always on the case’."

Julie Morgan, Office Manager at Keston Primary School

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"They inspired me with confidence throughout. They did their best to understand the school and developed a measured and thoughtful solution that addressed all of our needs."

Martin Palfrey, Head of Computing and ICT at Pangbourne College

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"iCS Communications are highly responsive and we have a good relationship with them."

Neil Sheppard, Engineering Director at Index Security Systems Ltd

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"iCS Communications impressed us throughout the project with how helpful they were – whenever I had any questions and always got a cheerful, prompt, and really useful response."

Kathy McCluggage, Administration Manager at Metroworth Consulting

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"I know that I can pick up the phone any time to ask a question, and if ever there is a problem with one of the systems one of their guys is down here straight away to sort it."

George Delamere, IT Manager at Wilsons Automobiles & Coachworks

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"iCS Communications took care of the end-to-end process. They were professional and prompt at all stages of the process."

Hugh Platt, School Business Manager at Geoffrey Field Junior School

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"With iCS Communications, we have ended up with a seamless service which successfully integrates the two office phone systems."

Kirk Rice, Partner at Kirk Rice

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"ICS is a technical and service-led business, run by engineers rather than salesmen and women."

Gary Roche, Channel Development Manager, Splicecom Limited

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"We had a few companies offering similar products at similar costs, but we chose to go with the people we felt most comfortable with."

Kyra Sheehan, Business Manager, Stoke Poges Primary School

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“Out of everyone, ICS had a product that really suited the education sector. The other pitches were much more corporate and hard sell."

Mandeep Lalli, IT Manager, Churchmead Secondary School, Datchet

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“ICS’ customer service is excellent. We were late in making our decision, but they worked around us and were super flexible.”

Penny Franklin, St. Andrews School (Prep), Pangbourne

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“"It makes a refreshing change to work with people who know their products inside out – and that applies to everyone we dealt with. I would happily recommend ICS”.

Nicky McGarry, Head of Operations, Forest Bridge School, Maidenhead

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“It was ICS that recommended a system that allowed us to work remotely. Lockdown would have been a complete nightmare for us without it. I honestly wouldn’t change a thing about them.”

James Niknejad, Director, Osborne Heath Estate Agents

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“A colleague in publishing recommended ICS to me when we were looking to change from BT to VOIP – and I’ve never looked back. It’s always been a pleasurable experience with no nasty surprises."

Tim Lloyd, Managing Director, Smile Publishing Limited

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How to find us

iCS
3rd floor
377-399 London Road
Camberley
GU15 3HL

Stay in touch

0800 9 77 88 99

info@icscomms.co.uk

  

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