Ethernet broadband for business
As a business ethernet services provider iCS understands that businesses of all sizes are increasingly dependent on their internet connections. Business ethernet services offer the perfect combination of reliability, performance, security and value. For these reasons,...
Phone system guide. Is it time to upgrade?
Buying the correct phone system has the potential to make a huge difference to the success of your business over 5 -10 years. Choosing the right system could mean hiring less staff, winning more contracts, worrying less about disasters and yes, saving you money. If...
Configuring your business telecoms in challenging times
COVID-19 has been a stark reminder that our business operations can get interrupted at any time. Below are a few points of advice to help you think about your telecoms requirements during these difficult times. How have you configured your website? In the simplest...
Ring ring…the evolution of the telephone
In celebration of the telephone we thought we’d look back at the invention of this incredible device and how it has evolved over the years. Over 100 years ago, Alexander Graham Bell invented the telephone by accident with his assistant Mr. Watson. Over many...
Can working from home make you happier…?
From hunter-gatherers to the first farmers, home was not only where the heart is—it was where the work was done, too. People lived and worked in the same living space to improve life for their tribes/families. The same can be applied now as more and more companies are...
David Jacobs enters his 20th year with iCS!
Sharing the same name as the late-night DJ on Radio 2, David Jacobs this week is celebrating the start of his 20th year at iCS! He is widely known by everyone as the “go to” Technical guy at iCS, as he knows and remembers everyone and everything. David joined the...
Office Move for Telecoms and Internet
Office move top tips and considerations At some point every business considers an office move. This can be driven by any number of reasons including factors such as business growth, a move out from home to new premises, to improve operational performance, or to...
Intelligent healthcare communication solutions
A busy GP surgery or dental practice receives a fluctuating volume of daily incoming calls, which peak at certain times, especially on a Monday morning! iCS is an experienced telecoms specialist which offers GP surgeries and dental practices bespoke solutions to...
Call recording requirements under MiFID II
The Markets in Financial Instruments Directive II (MiFID II) changed business call recording requirements. MiFID was first applied in the UK from November 2007, but this has been revised to improve the functioning of financial markets and strengthen investor...
Preventing Business Phone System Cyber Attack
Phone systems get hacked too! Unsurprisingly when most business people hear the words cyber attack they think of computers. Global virus and ransomware attacks have become more commonplace and are a constant threat. It’s important to consider the ramifications if this...