0800 9 77 88 99

Your whole team may be working from home,

but that doesn’t mean you can’t still work together!

Microsoft Teams Phone System


Previously, external calling within Microsoft Teams was only available with Microsoft’s Calling Plans. However things have changed and many organisations now have the opportunity to improve even further by unifying MS Teams with a cloud-based or on-premise telephone system.

If you are currently using Microsoft Teams, Office 365 or migrating from Skype for business, we can help by upgrading and integrating your phone system or providing Direct Routing. All you’ll need is the following:

  • Microsoft 365 or Office 365 license including Teams
  • Microsoft Phone System add-on
  • An internet connection

The benefits of using MS Teams as your business phone system


Cloud based simplicity – One unified communication system including audio, web, chat, meetings, calendar, email and video. No expensive initial outlay for a new on-premise phone system, or, if your system is already IP enabled, you could add the benefits of Teams whilst protecting your initial investment.

Cost saving – When compared to Microsoft’s calling plans enabling you to maximise your existing Office 365 license cost.

Flexible working – Enables flexible and remote working resulting in happier employees.

Number porting – Keep your existing number with UK geographic, non-geographic and international ranges available in the majority of countries.

Business continuity – Network and number level resilience to keep your organisation working through the most challenging times.

Integrate existing tools and software – integrate tools such as Dropbox, Google Drive and more with minimum disruption to your existing practices.

Better management information – Easily available and accessible call handling, call recording, productivity, call patterns and caller behaviour data to inform business decisions and manage risk

Our flexible range of solutions


Our solutions save you time and money whilst providing all the features you expect from a traditional phone system and more. Make and receive external calls via mobile devices, a headset with a laptop or PC, or Microsoft-certified IP Phones. All without requiring Microsoft Calling Plan licenses or on-premise equipment.

Microsoft Teams and Office 365 Direct Routing


By using our SIP Trunks to route your calls over the internet we enable full PSTN breakout on the public telephone network and utilise Microsoft certified Session Border Controllers (SBCs) to deliver greater flexibility, better value, increased functionality and end-to-end service with high availability. 

Other access types


We offer converged services and converged broadband options that use advanced traffic management techniques to deliver robust and reliable quality video and voice services to our business customers.

Microsoft teams phone system pricing


From as little as £3.95 per user per month and a free 30-day, 25 user trial available, why not get in touch to find out more?

Or request a free Teams video meeting to see exactly how it works, and arrange your free trial, so you can try it for yourself.

Although this is our lowest headline price, per user, we have a full range of pricing models to ensure you get the best value for money in respect to your specific requirements.

If you already have Microsoft Office 365 you’re almost there!

Did you know:

  • MS Teams can be integrated with your existing phone system.
  • You can use the low-cost call packages you already enjoy, avoiding the expensive Microsoft Call plans!
  • The MS Teams desktop and mobile app can be used to make and receive calls anywhere, whilst still presenting your organisation’s number.
  • Multi-party voice and video calling is accessible for you, and your whole team.
  • You can share documents, websites and collaborate on projects quickly and simply.
  • There’s no requirement for additional hardware! If you have a laptop or mobile phone, the system can be deployed remotely, which during a lockdown, is essential.

Here’s what our customers have to say…

"iCS Communications is very helpful and ‘always on the case’."

Julie Morgan, Office Manager at Keston Primary School

"iCS Communications are highly responsive and we have a good relationship with them."

Neil Sheppard, Engineering Director at Index Security Systems Ltd

How to find us

3rd floor
377-399 London Road
GU15 3HL

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