0800 9 77 88 99
Business phone systems

Phone Systems

Compare our hosted, on-premise & hybrid PBX phone systems and see what’s best for your organisation

Our phone systems have built in flexibility

Hosted Phone System

Business phone systems

Hosted Phone System

A hosted phone system makes calls using the internet giving your organisation real flexibility and enabling you to streamline your communications.

A hosted phone system can be used by all staff, whether in the office, working from home or out on site – now you can really bring everyone together on one platform.

As hosted technology is cloud based, we can remotely set you up, monitor and manage your telephony system meaning you receive peace of mind 24/7 with little need for onsite support.

This type of telephone system has proven benefits. Organisations are no longer asking if they should be using hosted solutions – they’re asking why they should not!

Choosing a single supplier who understands your requirements is essential. Switching from traditional telephony to an IP-based service is seamless and our telecoms engineers will ensure this is completed with minimum disruption.

Benefits of a Hosted Phone System

  • scalability – Hosted telephony solutions are specifically designed to be flexible and scale up and down according to the peaks and troughs in demand. Additional lines and features can be added or removed quickly at the flick of a switch
  • cost effective –because this type of telephone system sends and receives data via the internet, most providers offer FREE UK landline and mobile calls. This is a huge saving potential for every organisation
  • enables flexible working – our solutions suit organisations with multiple sites and remote workers. You can link your desktop, phone and mobile plus other apps for joined-up communication

PBX Phone Systems

Business phone systems

PBX Phone Systems

Our onsite phone systems offer a range of unified features, from the latest remote working technology to audio and video conferencing capabilities. Most importantly, we make sure you have the right system for your organisation whether they stand alone or connect via your network.

Our team of experts will also recommend the exact connectivity for your needs, whether that is PSTN/ISDN or VoIP & SIP trunking.

Our phone systems offer a range of features to help improve your workforce’s efficiency and reduce your costs.

Benefits of a Premise based PBX Phone System

  • strong partnerships – as a telecoms specialist for more than 28 years, we are accredited across several leading PBX manufacturers, including Avaya, Panasonic and Splicecom
  • holistic view – we also recognise the growing trend towards hosted VOIP, and have two market-leading products aside our IP-PBX range, HIPT and Horizon. This enables us to provide a holistic view of the market and offer you the right solution for your business
  • outstanding client care – we provide you with peace of mind, because we pride ourselves on our personal service, delivery, and technical support
  • flexible engagement – our telecoms engineers are available on a time and materials basis, starting from half a day. We’re happy to quote for bespoke projects and to help out in emergencies

Hybrid solutions

Business phone systems

Hybrid solutions

Sometimes a bit of both is a good thing. If you wish to retain control of your telephony on site but want to benefit from online back up and DR services, then a mix of both cloud and onsite technology may be best for you.

Our experienced team will help you pick the best of both so you receive a service truly tailored to your requirements.

Benefits of a hybrid Phone System

Our unique hybrid phone solutions allow you to deploy a single unified system utilising soft, hard or virtual voice platforms, whichever suits your specific requirements. Plus our truly flexible product architecture lets you migrate easily between on premise and cloud as your IT strategy or needs change.

A hybrid phone system gives you access to all of the advantages of cloud based voice including simplified connectivity, disaster recovery/business continuity and a reduction in IT resources required whilst still retaining the control of kit situated on your premises.

View our product information sheet for telCloud

View our Hosted product information sheet

View our product information sheet for Avaya

View our product information sheet for Panasonic

View our product information sheet for Splicecom

Here’s what our customers have to say…

[/db_pb_slide] [/db_pb_slide] [/db_pb_slide]
"iCS Communications is very helpful and ‘always on the case’."

Julie Morgan, Office Manager at Keston Primary School

[/db_pb_slide] [/db_pb_slide]
"iCS Communications are highly responsive and we have a good relationship with them."

Neil Sheppard, Engineering Director at Index Security Systems Ltd

[/db_pb_slide] [/db_pb_slide] [/db_pb_slide] [/db_pb_slide] [/db_pb_slide] [/db_pb_slide] [/db_pb_slide] [/db_pb_slide] [/db_pb_slide] [/db_pb_slide] [/db_pb_slide] [/db_pb_slide]

How to find us

3rd floor
377-399 London Road
GU15 3HL

Need any help?